COREtec Wood Hickory Robin Hickory 8"x72"
Designed by nature and perfected by COREtec. Genuine wood veneers bonded to a hand-formed mineral core for a truly waterproof wood floor.
Innovative protective coating protects wood veneers
Simplified care, never needs sanding, stripping or sealing
Backed by a limited lifetime residential warranty
UV Matte Aluminium Oxide Finish
Durable: Provides superior stain resistance and cleanability.
Genuine Wood Veneers
Uniquely Beautiful: No two planks are the same.
High-Density Mineral Core
100% waterproof: Won’t warp or buckle.
Extra Rigid Support: Won’t warp or swell.
Attached Cork Underlayment
Quiet & Warm: Natural cork underlayment blocks out chills and noise.
COREtec wood Installation
When properly installed in accordance with USFloors Installation Instructions, this product will not swell, cup, or crack due to exposure to water from topical spills or moisture from the sub-floor when exposed to such conditions. This product is not designed to withstand submersion from standing water or flooding.
READ THESE INSTRUCTIONS THOROUGHLY BEFORE BEGINNING INSTALLATION. If the following instructions leave any unanswered questions or if additional information is required, please call USFloors toll free at 800-441-7429. This flooring is a natural wood product on a mineral core, which has natural variations in color, texture, and sheen/gloss. For best visual effect, install planks working from several cartons.
We urge you, as the final inspector to inspect for proper color, finish, style, and quality PRIOR to installation. Verify that the flooring is the correct material. Care should be taken at this time to remove or repair particular characteristics you do not desire. Manufacturer declines responsibility for any costs incurred when plank(s) with visible defects have been installed.
The use of stain, filler, or putty stick for the correction of minor defects during installation should be accepted as normal procedure. 5% cutting allowance, depending on layout, must be added to the actual square footage amount needed.
PRE-INSTALLATION JOBSITE REQUIREMENTS
It is the installer/ owners’ responsibility to ensure that the jobsite conditions and jobsite subfloor are environmentally and structurally acceptable prior to the installation of any hardwood flooring. The manufacturer declines any responsibility for failures or deficiencies of hardwood flooring resulting from or related to sub-floor, sub-surface, or job-site environmental conditions.
All substrates must be clean, flat, dry, and structurally sound.
Flooring should be one of the last items installed in any new construction or remodel project.
Install flooring after cabinets have been installed to prevent damage to the flooring.
Room temperature and humidity of installation areas should be consistent with normal, year-round living conditions for at least one week before installation of flooring. Maintaining an optimum yearly room temperature of 70° F and a humidity range of 35-55% is recommended.
Fully functional HVAC systems are the best way to ensure temperature and humidity control. The permanent HVAC system must be operational and functional and set to a minimum of 65°F (20°C) or a maximum of 85°F, for a minimum of 48 hours prior to, during, and after installation. Once the installation is complete the temperature should not exceed 85°F.
WARNING: Drilling, sawing sanding or machining wood products can expose you to wood dust a substance known to the State of California to cause cancer. Avoid inhaling wood dust or use a dust mask or other safeguards for personal protection. For more information go to www.P65Warnings.ca.gov/wood.
PRE-INSTALLATION SUBFLOOR REQUIREMENTS
Note: All subfloors must be flat to within 3/16” in 10’ or 1/8” in 6’.
Do not install material over wood subfloors that lay directly on concrete or over dimensional lumber or plywood used over concrete. Refer to ASTM F1482 for panel underlayment recommendations.
Do not apply sheet plastic over wood subfloors.
Basements and crawl spaces must be dry. Use of a 6 mil black polyethylene is required to cover 100% of the crawl space earth. Crawl space clearance from ground to underside of joist is to be no less than 18” and perimeter vent spacing should be equal to 1.5% of the total square footage of the crawl space area to provide cross ventilation. Where necessary, local regulations prevail.
All other subfloors - Plywood, OSB, chipboard, wafer board, etc. must be structurally sound and must be installed following their manufacturer’s recommendations. Local building codes may only establish minimum requirements of the flooring system and may not provide adequate rigidity and support for proper installation and performance. If needed add an additional layer of APA rated underlayment, fasten and secure according to the underlayment manufacturer’s recommendations.
COREtec wood flooring is not recommended directly over fire-retardant treated plywood or preservative treated plywood. An additional layer of APA rated 1/4" thick underlayment should be installed.
Install cabinets prior to flooring to prevent damage to the flooring. Shaw is not responsible for removal of cabinets in the event of a claim.
Floors shall be smooth, permanently dry, clean, and free all foreign material such as dust, wax, solvents, paint, grease, oils, and old adhesive residue. The surface must be hard and dense, and free from powder or flaking.
If the adhesive residue is asphalt‐based (cut‐back), or any other type of adhesive is present, it must be removed by industry accepted methods such as mechanical removal or wet scraping.
If a chemical abatement has been performed, use Shaw Surface Prep EXT to remove any residual chemicals present. Once Shaw Surface Prep EXT has been properly cleaned and removed, apply one coat of Shaw MRP for additional protection.
Adhesive removal through the use of solvents or citrus adhesive removers is not recommended. Solvent residue left in or on the subfloor may affect the new adhesive and floor covering.
WARNING! DO NOT SAND, DRY SWEEP, DRY SCRAPE, DRILL, SAW, BEAD BLAST ORMECHANICALLY CHIP OR PULVERISE EXISTING RESILIENT FLOORING, BACKING, LINING FELT , ASPHALTIC “ CUT BACK” ADHESIVES OR OTHER ADHESIVES.
These products may contain either asbestos fibers and/or crystalline silica. Avoid creating dust. Inhalation of such dust is a cancer and respiratory tract hazard. Smoking by individuals exposed to asbestos fibers greatly increases the risk of serious bodily harm. Unless positively certain that the product is a non‐asbestos‐containing material, you must presume it contains asbestos. Regulations may require that the material be tested to determine asbestos content and may govern the removal and disposal of material. See current edition of the Resilient Floor Covering Institute (RFCI) publication Recommended Work Practices for Removal of Resilient Floor Coverings for detailed information and instructions on removing all resilient covering structures. For current information go to www.rfci.com.
- Grind high spots. Use cementitious patching and leveling compounds that meet or exceed Shaw’s maximum moisture level and pH requirements. Use of gypsum-based patching and/or leveling compounds which contain Portland or high alumina cement and meet or exceed the compressive strength of 3,000 psi are acceptable. Follow the leveling compound manufacturer’s instruction. Leveling compounds must be allowed to thoroughly cure and dry prior to installation of wood flooring.
New concrete slabs must be dry. Maximum moisture level per CaCl test method is 5 lbs. per 1000 in 24 hr. Maximum level for ASTM 2170 In-situ Relative humidity test method - 85%.
Do not install over concrete with a history of high moisture or hydrostatic conditions.
pH level of concrete should be between 7-10.
The final responsibility for determining if the concrete is dry enough for installation of the flooring lies with the floor covering installer.
Existing Floor Coverings
COREtec Wood Flooring can be installed over most existing hard–surface floor coverings (including ceramic tile) provided that the existing floor surface is clean, flat dry and structurally sound.
Existing sheet vinyl floors should not be heavily cushioned and not exceed more than one layer in thickness.
Installation is NOT allowed over any type of carpet.
Do NOT install over wood floors/wood subfloors that are adhered directly to concrete.
Radiant Heat: Radiant heat components must be embedded and maintain a minimum of 1/2" separation from the product. Radiant heat system must be on and operational for at least 2 weeks prior to installation to reduce residual moisture within the concrete. Three days prior to installation lower the temperature to 65 degrees, after installation gradually increase the temperature in increments of 5° F to avoid overheating. Maximum operating temperature should never exceed 85°F. Use of an in-floor temperature sensor is recommended to avoid overheating.Recommended Adhesive(s) with Radiant Heating:
- Shaw 35MC ( V-notch with life spacers - 3/8“ x 3/16” x 3/8“ x 1/16” / 30 sq.ft./gal )
- Shaw 3-1 (3/16" x 1/4" x 1/2" flat V notch / 60-70 sq.ft./gal)
GLUE DOWN INSTALLATION GUIDELINES
Tools: Tape Measure, Utility Knife, Saw (masonary blades are recommended), Guillotine style flooring cutter, Tapping Block or Rubber Mallet, Pull Bar, ¼” Spacers, T-Square, Safety Glasses, Broom or Vacuum and, if necessary, tools for subfloor repair.
- Shaw 1500 (3/16" x 1/4" x 1/2" V-notched trowel / 60-70 sq.ft./gal)
- Shaw 70 (3/16" x 1/4" x 1/2" V-notched trowel / 60-70 sq.ft./gal)
NOTE: IF ALTERNATIVE ADHESIVES ARE USED, A BOND TEST SHOULD BE PERFORMED TO ENSURE COMPATIBILITY. REFER TO THE ADHESIVE LABEL FOR PROPER TROWEL REQUIRED, SPREAD RATES AND INSTALLATION APPLICATION INFORMATION!
Before you begin using the following instructions, please refer to the Pre-Installation Job Prep information above.
USFloors recommends leaving 1/4” perimeter spacing between the perimeter walls, fixed structures or adjacent surfaces.
Work from several open boxes of flooring and “dry lay” the floor before permanently laying the floor. This will allow you to select varying textures, colors, and sheens, and to arrange them in a harmonious pattern. Remember, it is the installer’s responsibility to determine the expectations of what the finished floor will look like with the end user first and then to cull out pieces that do not meet those expectations.
Cut outside whenever possible to minimize airborne contaminants that may become embedded in the grain.
When cutting inside, dust collection bags should be clean and in place.
Always wear adequate eye protection and safety masks.
1. Select a starter wall. An outside wall is best: it's most likely to be straight and square with the room. Measure out from this wall, at each end, the width of two planks including the tongue plus the space needed (1/4”) for expansion.
2. Snap a chalk line from these points, parallel to that wall.
3. Prior to installing the flooring, secure a straight edge inside the chalk line to act as a guide and to prevent the row of planks from shifting during installation. The straightedge could be a straight piece of lumber or piece of flooring. Alternatively, the first row can be face-nailed with finishing nails into the wood subfloor or sprig nailed into a concrete subfloor.
Spreading the Adhesive
Using the proper trowel, hold the trowel at a 45° angle to ensure proper spread rate of adhesive. Apply pressure to allow the trowel to leave ridges of adhesive on the substrate with little adhesive left between the ridges. This will help to achieve the proper spread rate of the adhesive. Temperature and air flow across the adhesive can have an effect on the open time of the adhesive. 3X (or urethanes) will have a longer open time in areas of low humidity and will have a shorter open time in areas of high humidity. (See Adhesive label for further information).
Installing the Floor
4. Spread adhesive from the chalk line/straightedge out to approximately the width of two planks. Install the first row of starter planks along the chalk line/straightedge and secure into position with the tongue facing the starter wall. NOTE: Proper alignment is critical. Misaligned starter rows can cause side and end gaps to appear in proceeding rows of flooring. When you have the starter rows complete, you can begin the next row.
COREtec Wood Warranty
This Limited Warranty is provided by Shaw Industries, Inc. (Shaw) and begins when the flooring is purchased. USFloors is a selling brand of Shaw Industries, Inc. The flooring must be installed in accordance with the installation guidelines and specifications. The flooring must be maintained in accordance with the floor care and maintenance recommendations and such maintenance continues throughout the duration of the original installation.
The Limited Warranty is further limited to original purchaser of the flooring. Warranty related claims apply to the original Shaw invoice, or authorized Shaw dealer invoice.
Installation guidelines and specifications along with floor care recommendations can be obtained from your dealer. For additional contact information, please see the bottom of this page.
Terms of Lifetime Limited Warranties:
Within One Year: Claims on defects of this product as covered by this warranty that are reported in writing within one year of purchase, Shaw will arrange a credit based on the original purchase of the product or replace the product. Reasonable labor costs are included.
Between Year One - Five: Claims on defects of this product, as covered by this warranty, that are reported in writing after one year but within five years of purchase, Shaw will arrange a credit based on the original purchase of the product or replace the product. Shaw will pay 50% of reasonable labor costs.
Between Year Five - Ten: Claims on defects of this product, as covered by this warranty, that are reported in writing after five years but within ten years of purchase, Shaw will arrange a credit based on the original purchase of the product or replace the product. Labor costs are not included.
After Ten years: Claims on defects of this product, as covered by this warranty, that are reported in writing after ten years of purchase, Shaw will provide the sufficient replacement amount of the product to repair the defective area of floor. Labor costs are not included.
Who is Covered Under these limited Warranties?
These limited warranties apply to you only if you:
(1) are the original consumer purchaser of any Shaw hardwood floor; (2) have paid in full for your hardwood floor, and (3) have purchased the hardwood floor for your own personal residential use and not for resale. These warranties ARE NOT transferable or assignable and they DO NOT apply to nonresidential, rental, or commercial purchases/ installations. If professionally installed, Shaw will pay the reasonable labor costs to perform the replacement or repair during the first five (5) years from the date of the original purchase. In the event that the style installed in the home is no longer available, Shaw will authorize your dealer to replace the affected floor with another style of equal value. The above described remedy is the purchaser's sole and exclusive remedy for claim under this limited warranty.
Limited Lifetime Structural Warranty
Shaw warrants all first quality engineered hardwood floors, in their manufactured condition, to be free from defect in material and workmanship including milling, assembly, dimension, and grading. Shaw additionally warrants that these engineered hardwood floors, will not delaminate when properly installed and maintained according to Shaw's installation and maintenance procedures. In the event that the plies should delaminate due to glue bond failure, Shaw will, at our option, either: (1) repair the defective plank(s); (2) replace the defective plank(s).
Limited Lifetime Warranty for Residential Finish Wear
Our factory applied finishes make hardwood floor installations fast and easy. Every plank is ready to install right out of the carton. There is no need for sanding or staining. With our finish you gain the assurance of superior durability and wear ability. Shaw will warrant under normal residential conditions and uses, and providing that Shaw’s maintenance guidelines are strictly followed, that the finish will not wear through or peel off of the hardwood flooring during the length of the warranty of the product you purchase. Consult your retail salesperson or the Shaw Information Center 800- 441-7429 if you have questions about the length of your warranty. In the event that the finish wears through or peels off of the hardwood flooring, Shaw will, at our option, either: (1) replace the affected plank(s); (2) recoat the affected area. NOTE that this limited warranty extends only for defects that cover at least 10% of the surface area of the installed flooring. NOTE: Gloss Reduction, Scratches and Dents in the finish are not considered surface wear and are not covered under this warranty. Please note that Maple, Pine and Birch floors require extra care. Maple and Birch are inherently smooth wood and will show scratches and dents more readily than Oak or Pecan. You should consider these factors when making your flooring selection.
Limited Waterproof Warranty
Shaw warrants that for the stated warranty period from the date of original purchase, your Shaw Hardwood product will not swell, cup, or crack due to:
Normal cleaning practices (see Care and Maintenance document for additional information)
Moisture due to everyday household spills (see Care and Maintenance document for additional information)
Moisture from subfloor when exposed to such conditions.
All sources of subfloor moisture should be remedied prior to installation. This warranty covers topical moisture as long as the water does not flow over the edge of the surface (edge of the room, cut boards, etc.)
While moisture will not affect the product’s integrity, it is possible that, when excessive moisture accumulates in buildings, subfloors, or on building materials, mold (and/or) mildew growth can occur (particularly if the moisture problem remains undiscovered or unaddressed).
This warranty excludes damage resulting from mold and/or mildew growth due to prolonged exposure to moisture, and excludes all casualty events involving water coming in contact with your floor. This warranty excludes failures normally covered by homeowners insurance including, but not limited to, damages caused by flooding or standing water from leaky pipes, faucets, or household appliances. Also excluded are damages caused by flooding or standing water from hydrostatic pressure or other casualty events.
SPECIAL NOTE: WARRANTY LIMITATIONS (APPLIES TO ALL WARRANTIES UNDER WHICH SHAW IS OR
MAY BE OBLIGATED). Shaw products are not warranted against squeaking, popping or crackling. Some squeaking, popping, or crackling is possible.
Wood is a natural product containing natural variations in color, tone, and graining. Shaw cannot warrant against natural variations in color or any other variations, such as mineral streaks, small knots, and grain variations from plank to plank. Nor can we warrant against natural variations or gloss level between samples/models and installed flooring. Any sample or model shown or used by your seller is for demonstrative purposes only, and such sample or model DOES NOT create a warranty of any kind that the goods you purchased shall conform thereto. Any warranties based on any such sample or models are specifically disclaimed.
Damage to surrounding structure, walls, subfloor, fixtures, furniture, underlayment, moldings, trims, subfloor heating elements, or anything that is not the flooring product itself.
Damage resulting from mold & mildew growth due to prolonged exposure to moisture.
Flooring that is installed outdoors.
This Lifetime Limited Waterproof Warranty excludes all casualty events involving water coming in contact with your floor and failures normally covered by homeowners insurance including, but not limited to, damages caused by flooding or standing water from leaky pipes, faucets, or household appliances. Also excluded are damages caused by flooding or standing water from hydrostatic pressure or other casualty events.
Improper Installation: The floor must be installed according to Shaw’s installation guidelines. Detailed installation instructions are included in cartons of Shaw hardwood flooring. Damage caused by improper storage, handling, or installation methods is not covered by these warranties. Improper preparation of, or deficiencies in, the subfloor/floor joist assembly, including but not limited to excessive floor deflection, uneven or irregular subfloor surface (particularly at joints) or voids in the subfloor, are not covered under these warranties.
Improper Care and Maintenance: The floor must be maintained according to Shaw’s installation guidelines. Damage caused by improper maintenance is not covered by these warranties. Water damage resulting from improper installation or flooding caused by natural disaster, plumbing failures, etc… are not warranted. This limited warranty does not apply to moisture damage by events beyond everyday household spills, including, but not limited to: flooding, standing water allowed remaining on floor, appliance leaks, leaking plumbing, or any source of continuous, repetitive or long term water exposure This limited warranty does not apply to damage caused by subfloor moisture. This limited warranty applies to topical moisture sources only. Any moisture or water coming from underneath the floor is not covered under warranty. Defects or failures of other manufacturers’ products at the subfloor assembly, including but not limited to subfloor material, fasteners, patching compound, adhesives, and other floor coverings are not covered by these limited warranties. Damage caused to your hardwood flooring by other manufacturers’ products is not covered by this warranty. Other items not covered under the limited warranties include construction traffic, abuse to the surface of the flooring; use of non-recommended nailers, staplers, or adhesives; end gapping due to mastic memory or improper seating of planks during installation; squeaking, popping or crackling by any cause. (Popping sounds caused by depressions in the subfloor ARE NOT covered under these limited warranties.) Damage to the flooring such as dents, scratches, or dulling of the finish is NOT covered.
Cabinets and other built-in appliances should be installed PRIOR to the installation of the hardwood flooring. They should NOT be installed on top of floating hardwood flooring. Pre-finished hardwood floors should be installed at the same time as carpets and AFTER finishing the walls to prevent damage from paint, dry wall dust, wallpaper adhesives, and other materials.
Improper Environment: Shaw are not warranted against damage caused by manmade or natural disasters, including but not limited to leaking or broken plumbing, landscape watering/irrigation, fire, flood, earthquake, insect infestation, or standing water during or after construction. Shaw also does not warrant against: (1) moisture infiltration from side walls, through the subfloor or from any source; (2) normal wearing of the finish in high traffic areas, pivot points and seating areas; or (3) other extraordinary circumstances such as extreme low humidity (below 35% for an extended period of time). In extreme low humidity conditions (below 35%), planks may shrink and or exhibit surface checking until the humidity returns to a normal level.
Seasonal Checking: Cracks or checks in the surface of planks due to low humidity, excessively high humidity, or dramatic fluctuations in humidity are inherent in all wood products and may affect your floor’s finish. Checking is not covered under these Limited Warranties. The use of a humidifier/dehumidifier may be necessary to maintain the proper humidity level between 35%-55%. Shaw research and experience shows that some species such as Hickory or Pecan are more susceptible to this phenomenon than others and are not recommended in certain regions without the use of a humidification system.
Recoating and Finish Alterations: Alterations to the finish or non- factory applied finishes (finishes applied by the owner or installer), including but not limited to refinishing or recoating, are NOT part of the Limited Warranty for residential finish wear stated above and therefore are NOT warranted by Shaw.
Natural Sunlight: The sun and its UV rays cause the aging of wood and therefore can cause the stain and/or wood to fade and/or change color. This includes any showroom sample/models; therefore, fading or discoloration due to exposure to sunlight and its UV rays are not covered by these warranties. Use draperies or shades to help block out most of the sun’s harmful rays. Samples or models in the showroom may also fade, making an exact match to new flooring impossible. Custom finishing and staining of interior millwork and/or cabinets should be done from the actual floor to be installed, not a showroom sample, if a color and/or gloss match is desired.
Special Series, Cabin Grade, and Non Standard items carry a One Year Limited Warranty for Residential Finish Wear only and engineered products carry a One Year Limited Structural Warranty when installed in a residential installation only. NOTE: All warranty exclusions, disclaimers, and limitations, including the available remedies, stated throughout this booklet apply to Special Series, Cabin Grade, or Nonstandard items.
Product determined to have any possible defect by the person doing the installation should be returned to your dealer for inspection and possible replacement PRIOR TO INSTALLATION. All questions of product quality are to be addressed prior to installation.
What you should do if any of the above listed problems occur and you need warranty service:
During the warranty period, should you have any problems with your Shaw floor, please contact the authorized Shaw Hardwood Flooring dealer who sold the product within 30 days from the date the problem occurs. NOTE that these dealers are not authorized to make any decisions regarding warranty coverage or any remedies thereunder; they are merely the means through which you should report any problems to Shaw. NOTE ALSO that Shaw must be given a reasonable opportunity to inspect the floor prior to the determination of any coverage or remedy issue, which should be no less than thirty (30) days after you report the problem. You (the original purchaser) should notify the authorized Shaw Dealer and/or your sales representative and submit in writing, the following:
Proof of Purchase - A valid proof of purchase in the form of a sales receipt or other documents, which establish proof of purchase.
Problem Description, Photos, & Samples - A detailed description of the problem, a photograph and a sample that clearly shows the warranty problem. If possible, include a photo of the box label.
To: www.shawnow.com or Shaw Industries – Financial Services, P.O. Box 2128, Dalton, GA 30722.
Shaw’s Curative Actions/Remedies
THE ABOVE TERMS AND CONDITIONS OF EACH LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES AVAILABLE FOR THESE WARRANTIES. IF YOU ARE FOUND TO BE ENTITLED TO COVERAGE UNDER ANY WARRANTY, EXPRESSED OR IMPLIED, IN ADDITION TO THOSE SPECIFICALLY LISTED ABOVE, AND YOU CAN PROVE THAT SHAW BREACHED SUCH WARRANTY, THEN YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY PROVEN BREACH IS EITHER (AT THE OPTION OF SHAW): (1) REPAIR THE DEFECTIVE PLANK(S); (2) REPLACEMENT OF THE DEFECTIVE PLANK(S). IF THE REMEDY SHAW INITIALLY SELECTS IS FOUND TO FAIL IN ITS ESSENTIAL PURPOSE, THEN ANY FURTHER REMEDY TO WHICH YOU MAY BE ENTITLED IS SOLEY AND EXCLUSIVELY LIMITED TO ONE OF THE REMAINING REMEDIES (OF THE TWO OPTIONS, DESCRIBED ABOVE IN THE LIMITED WARRANTIES), WHICH SHALL BE CHOSEN BY SHAW.
ANY WARRANTIES ARISING OUT OF THIS SALE IN ADDITION TO THE ABOVE LIMITED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY FOR RESIDENTIAL FINISH WEAR DESCRIBED ABOVE. THE REMEDIES AS DESCRIBED IN THESE WARRANTIES ARE THE SOLE AND EXCLUSIVE
REMEDIES AVAILABLE TO YOU FOR ANY BREACH BY SHAW OF THE EXPRESSED AND IMPLIED WARRANTIES ARISING FROM THIS SALE. THESE WARRANTIES EXCLUDE CONSEQUENTIAL AND INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO REMOVAL OR DAMAGE TO
MOLDINGS, CABINETS, BUILT-IN APPLIANCES, CARPETING, DRYWALL, WALLPAPER, PAINT, AND ALL RELOCATION COSTS ASSOCIATED WITH ANY REPAIR OR REPLACEMENT OF THE FLOORING. SOME STATES DO NOT ALLOW LIMITATIONS ON THE AVAILABLE REMEDIES, OR THE LENGTH OF AN IMPLIED WARRANTY OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. UNLESS A STATEMENT MADE IN THIS DOCUMENT IS SPECIFICALLY IDENTIFIED AS A WARRANTY, ANY OTHER STATEMENTS MADE HEREIN, OR BY YOUR SELLER, ARE NOT WARRANTIES AND IS NOT A PART OF THE BASIS OF THE BARGAIN FOR THE SALE OF THE HARDWOOD FLOORS. ANY AND ALL WARRANTIES, EXCEPT THOSE LIMITED WARRANTIES PROVIDED HEREIN, ARE SPECIFICALLY DISCLAIMED AND EXCLUDED. THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF GEORGIA AND ANY APPLICABLE FEDERAL LAWS OF THE UNITED STATES OF AMERICA. ANY ACTION BROUGHT SEEKING THE RESOLUTION OF ANY CONTROVERSY ARISING OUT OF OR RELATING TO ANY WARRANTIES REFERENCED HEREIN SHALL BE BROUGHT IN THE COURTS OF THE STATE OF GEORGIA OR IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF GEORGIA.
COREtec WOOD MAINTENANCE
New hardwood floors represent a substantial flooring investment and with proper care the appearance and performance of your Shaw hardwood floor can be maintained over time.
A total care program consists of key areas:
- Post Construction Maintenance
- Preventative Maintenance
- Routine Maintenance
- Spot and Spill Removal.
POST CONSTRUCTION MAINTENANCE
- Dry mop floor using a micro fiber mop pad or appropriate floor vacuum to remove dust particulate from the floor.
- Spray neutral pH cleaner, such as Encore Cleaner or Bona Wood Floor Cleaner, onto the floor in manageable area (spray mist will dry quickly). Use a micro fiber damp mop pad to mop the floor with cleaner. If pad becomes dirty, be sure to replace the pad with a new micro fiber wet mop pad. Work floor in sections.
- Always rinse the floor by spray misting water on a flat micro fiber mop pad meant for wet mopping (make sure there is no dripping water).
In the event where dry wall dust/construction dust is mopped with water only, a residue film will appear on the floor after drying. Use the process below to remove the film from the floor.
PROCESS TO REMOVE CONSTRUCTION RESIDUE OR CLOUDY FILM FROM HARDWOOD FLOORING
- Dry mop floor to remove any construction dust or exterior soil tracked onto the flooring. Use micro fiber dry mop pad. If micro fiber dry mop pad gets dirty, replace pad with a clean pad.
- Spray neutral pH cleaner, such as Encore Cleaner or Bona Wood Floor Cleaner, onto the floor in manageable area (spray mist will dry quickly). Work floor in sections. For embossed or textured flooring, use a cylindrical brush scrubber, such as the Clark MA10 12E Scrubber and a neutral pH cleaner applied to the floor to remove the residue film.
- Spray mist water on a microfiber mop pad meant for wet mopping so it is damp (make sure there is no dripping water). Mop the floor to remove any remaining residue from the flooring. When wet mop pad becomes dirty, be sure to replace the pad with a new micro fiber wet mop pad.
- Repeat steps #2 and #3, if necessary.
When the hardwood flooring is cleaned properly, the floor will have the same visual as right out of the box!
- Always protect floors from direct exposure of sunlight that can cause the wood or stain to change colors. Warranties do not cover damage from UV exposure. Recommended humidity levels are between 35% R.H.- 55% R.H.
- Protect floors when moving heavy objects to prevent permanent scratches and tears. The use of Ram Board or equivalent and cardboard are examples of protective barriers.
- Use appropriate wide floor protectors under tables, chairs, and any other heavy home furnishing to avoid permanent damage. As a rule, the heavier the object, the wider the floor protector.
- Walk-off mats should be used at all entrances to absorb soil and moisture. The use of appropriate mats will help avoid scratches and damages to the floor. If mats are placed directly on top of the hardwood floors, use proper indoor mats. Mats that can trap moisture underneath have potential to cause possible discoloration. Latex and rubber backings should not be used.
- Area rugs are recommended in high traffic and pivot areas. Avoid shoes with spiked or damaged heels. Also keep pets’ paws and nails cleaned and trimmed.
- Daily removal of dirt and dust is important to prevent particles from abrading the floor’s surface. Sweeping, dust mopping, and vacuuming are recommendations to remove soil particles that can result in scratches and worn appearances. Do not use vacuums with rotating beater bars on hard surfaces.
- Periodic cleaning will be necessary to help maintain the floor’s appearance. Always pre-vacuum or dust mop before any type of cleaning. Shaw’s Hard Surface cleaner or appropriate hardwood floor cleaning agents (neutral pH cleaners) are recommended.
- Do not use abrasive cleaners or cleaning agents that leave dull residues on the surface of the floors. Never wet mop the floor with water and do not allow excess cleaner to remain on the floor’s surface as this may permanently damage the wood.
- Steam cleaners are not recommended.
- It is recommended to use a flat microfiber damp mop pad when mopping the floor using a neutral pH cleaner, such as Encore Cleaner or Bona Wood Floor Cleaner. Do not use a mop and bucket system.
- Expedite drying with air movers or fans.
- Do not use oil soaps, liquid or paste wax products, or cleaners with citrus type oils, Tung oils, silicon or ammoniated products as well as 2 in 1 cleaners with polish additives. Problems from these type products can affect the floor which would not be considered in the warranty.
SPOT AND SPILL REMOVAL
- Remove wet spills promptly by blotting with white paper or cloth towels.
- Dried spots should be removed using neutral pH cleaner with gentle agitation from a clean towel or cloth. Always blot dry.
- Do not use detergents or abrasive cleaners since these products can result in a dull residue and appearance.
- Use rubbing alcohol (isopropyl alcohol) with a clean white cloth for spots requiring a solvent type cleaner that hardwood cleaning agents cannot remove.
Please note that some stain conditions may become permanent.