Terms of sale
FlooringMarket.com - Terms of Sale
Last Updated: January 28, 2025
Thank you for visiting www.FlooringMarket.com and purchasing Products from FlooringMarket.com. The following Terms of Sale, along with our Terms of Use and Privacy Policy, govern your purchase (collectively, the “Terms of Sale”). By purchasing Products from FlooringMarket.com on www.FlooringMarket.com or a related mobile application operated by FlooringMarket.com (collectively, the “Website(s)”), you agree to be bound by these Terms of Sale and you represent and warrant that you have the right, authority, and capacity to contract with us for the purchase of Products and consent to these Terms of Sale in their entirety, and have read, understand, and agree to be bound by these Terms of Sale, including, but not limited to, the Dispute Resolution – Mandatory Arbitration and Class Action Waiver provision.
1. Users/COPPA (Children Online Privacy Protection Act).
Individuals under the age of 18 are not eligible to use our Websites. Any user using, visiting, browsing, or making a purchase on a Website is certifying that he/she is over the age of 18.
By using, visiting, browsing, or making a purchase on a Website or providing information on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms of Sale. In that situation, “you” and “your” will refer to both you and that entity.
We are committed to protecting the privacy of children. The Website is not designed or intended to attract individuals under the age of 18, and we do not knowingly collect personal information online from visitors under the age of 18. If you are a parent or guardian and you are aware that your child has violated these Terms of Sale and provided us with personal information, please contact us so that we may take steps to remove that information from our servers. If we become aware that we have collected information from children without verification of parental consent, we will take steps to remove that information from our servers.
2. Definitions.
a. “FlooringMarket.com”, “we”, “our”, or “us” means, collectively, FlooringMarket.com and each of its owners, subsidiaries, affiliates, partners, officers, employees, contractors and subcontractors, vendors, fulfillment and carrier partners, insurers, successors, agents, assignees, or trustee in bankruptcy.
b. “Products” means products sold by FlooringMarket.com on a Website to you, including, without limitation, floor coverings, installation tools and sundries, care, and maintenance products, etc.
c. “Sales Order” means the receipt for your purchase of Products from FlooringMarket.com that is emailed to you and describes, among other things, the price and type of Products purchased.
d. “You” or “your” means the individual who initiates, facilitates, or completes the transaction for the purchase of Products from a Website, and anyone acting on her/his behalf.
3. Order Measurements.
You are solely responsible for determining the quantity of Products needed for your installation, accounting for, among other things, waste and trimmings necessitated by dimensions of any room(s) and/or pattern repeats.
4. Shipping Policies
a. Free Shipping
Free shipping, when available, applies only to customers who live in the contiguous United States. Unfortunately, we cannot offer free shipping to our customers in Alaska, Hawaii, the U.S. Virgin Islands, Puerto Rico, etc. If you place an order, we will contact you with the additional charges before shipping your order.
Some Products require a minimum order for free shipping. If you order less than the minimum, we will contact you with the additional charges.
Orders that are shipping to limited access locations such as gated communities, schools, churches, etc. (“Limited Access Locations”), may incur additional shipping charges. It is your responsibility to check with a sales representative if you are planning on having an order shipped to a Limited Access Location to see if additional fees apply.
On rare occasions, a customer will live somewhere where our freight carriers do not provide service or there is an additional charge. If that happens, we will contact you before your order is processed to discuss the different options that are available.
For small package shipments, our company uses a variety of different carriers to ship Products. Your shipment may be sent UPS, FedEx, or USPS. We will choose the shipping service at our discretion.
Small package shipments are sent signature required at our discretion. If you would like to waive the signature, please put NO SIGNATURE REQUIRED in the notes of your order. (Please note all larger LTL freight shipments require a signature).
Please inspect your package. You must notify us of any damaged or missing Products within 2 days of receiving your shipment. Damaged Products must be available for carrier inspection.
c. LTL Freight Shipping:
Larger shipments are normally shipped on a pallet for delivery. If the shipment is going to a residence the freight company will call to set up an appointment for delivery. Most orders requiring LTL Freight Shipping will ship/transfer within 24 hours after order placement. If you are not able to accept delivery within 3 days of order placement, please contact our sales team before your order is finalized at info@flooringmarket.com. Tracking information will be sent to the email provided within 1-2 business days after the order has been shipped. Once you receive tracking information, the shipment cannot be stopped or held. You will have 48 hours to accept delivery once the shipment reaches the destination terminal or a storage fee will start to accrue.
We use only the most reputable freight companies to provide professional, fully insured delivery. Please make sure that there is someone at the delivery location that can handle the Products. Boxes can weigh anywhere from 30lbs for laminate and vinyl and can go up to 80lbs for hardwood. If your residence isn't accessible by semi-truck, please choose business or service center (freight terminal) pick-up. Freight companies will NOT deliver to residences located on a dead-end street or a cul-de-sac; if this is the case, please discuss with your sales representative before you receive the tracking information for an alternate delivery plan.
Other services may be available through the freight company when they schedule your delivery. You will be responsible for any fees for those services.
You (or anyone who receives the delivery on your behalf) must check the shipment for the proper item number, quantity, and damage before accepting delivery. All missing Products or damaged cartons MUST be notated on the delivery receipt. We are not responsible for missing or damaged Products which are not noted at time of delivery. We will not be held responsible for any LTL freight shipments that you authorize the freight company to deliver without inspection & signature.
d. Damage During Shipment
When the shipment arrives, cut the plastic wrap, and check each carton individually, check for damaged boxes, underlayment, molding, etc. If there are any damaged Products, you MUST accept all the Products AND note the damage on the driver's Proof of Delivery. Only damaged Products noted on the driver's paperwork can be replaced. The customer must personally notate the number of damaged/missing Products. Damage must be reported to us within 3 days at https://flooringmarket.com/pages/submit-a-claim or replacements will not be made. Pictures of the damage (including damage to the cartons, boxes, or containers) will be required to open a claim. Refunds will not be given for damaged or missing Products even when notated.
All damaged Products that are being replaced MUST be kept until you are notified that they can be disposed of. If Products are disposed of, replacements WILL NOT be sent out.
Some Products are fragile, particularly tile and stone, and it is normal to have some broken pieces during transit. You may receive up to 5% broken pieces – this is considered acceptable by industry standards. Please figure this potential breakage into your waste calculation when ordering.
The freight company may want to inspect or pick up the damaged Products. If you refuse delivery of any items, you will be responsible for all shipping charges & restock fees.
We do require that you go through the damaged Products and notify us of how many damaged full cartons there are. We will also require pictures of the damaged Products. It is best to send in pictures that best represent all of the damaged cartons. If possible, a picture of the Products on the pallet in the back of the truck is ideal as well. We do ask that any damaged planks are consolidated into as many full cartons as possible as this makes the claim submission much easier and helps us get the replacements out right away. The freight company will not approve a claim or replacements unless the Products are thoroughly inspected, and an accurate count is given.
When inspecting the delivery DO NOT NOTATE “Subject to inspection.” If this is written on the delivery receipt, the freight company will not cover the cost of any damaged Products, and we are not responsible for replacements not covered for this reason.
During delivery you may notice a carton where the box is torn or ripped. In most cases the Products may not be damaged. Please verify the Products aren’t damaged. If you do receive a box with a couple of damaged pieces the best thing to do is use the damaged pieces for cuts.
5. Order Cancellation.
If for some reason you need to cancel an order made using a Website, please contact us at 1-877-357-9663 immediately. An order cannot be canceled after the Products are processed for shipping and delivery and your order may not be eligible for return or exchange or may be subject to a restocking fee.
We also reserve the right to cancel an order if we, in our sole discretion, suspect that there has been any misconduct, including, but not limited to, fraud.
6. Missing Orders.
Missing orders must be reported to us within 24 hours of the carrier’s confirmation that the order was delivered. If you believe that your order is missing, first, check the tracking number included on your Sales Order. Once you have confirmed the delivery was completed, check with everyone in your household to make certain someone else did not receive the package. Look behind any bushes or furniture near the delivery location, and if necessary, check with your neighbors. If you still haven’t located the package, filing a stolen property report with your local police is a good idea. You may want to check with your insurance company about renters’ or homeowners’ coverage.
Next, contact FlooringMarket.com. We will note in our records that the delivered package is missing or possibly stolen from the location and file a Missing Package Report on your behalf with the shipping carrier. This does not guarantee your order will be replaced or refunded. FlooringMarket.com is not responsible for replacing or refunding any order that the carrier confirms has been delivered. The security of deliveries becomes your responsibility once the order reaches the addressed location. The carrier is not responsible for replacing packages that are missing or stolen from a delivery location. Only after the carrier investigates and accepts the claim as mis-delivered can a refund be considered. If the carrier validates that the delivery was completed to the correct address, no reimbursement or replacement will be issued.
Any missing items must be reported to FlooringMarket.com within 10 days of delivery confirmation.
7. Returns.
Before attempting to return Products, you must first contact FlooringMarket.com to confirm that the Products are eligible for return and to learn our procedure for returning Products. You must notify us within 14 days of receiving your order if you would like to make a return. You can only return 4 cartons or more of flooring. All cartons must be factory sealed, unopened, unused, and undamaged. A Return Authorization Number will be provided to you. You must return the authorized Products within 14 days of receiving the Return Authorization Number from us. The Return Authorization Number must be enclosed with the shipment. If you ship Products back to FlooringMarket.com for a refund or exchange, you are responsible for all shipping costs and returns sent Cash-on-Delivery (COD) by you to us will not be accepted by FlooringMarket.com.
Special orders are not eligible for return. Ceramic and porcelain products are not returnable. All trim and accessories are non-returnable, non-refundable. The sales team can recommend different trim pieces but cannot be held accountable for trim orders. We always recommend consulting with a contractor or installer before ordering trim. Please contact us for more information.
All returns are subject to a 30% restocking fee. You will also be charged our original shipping cost even if you were not charged shipping. Please contact your sales representative for details.
If you return Products that you did not buy from FlooringMarket.com, you will have to pay shipping to have FlooringMarket.com send them back to you.
All returns permitted under these Terms of Sale must include:
a. the Return Authorization Number
b. the Sales Order
c. the Products in their original packaging
d. all original materials supplied with the Products; and
e. the Products must be uninstalled and in new and unused condition.
All returns must be completed within 30 days of your receipt of the Products.
8. Exchanges.
Before attempting to exchange Products, you must first contact us to confirm that the Products are eligible for exchange and to learn our procedure for exchanging Products. If Products purchased by you are eligible for exchange, you may ship them back to us. You are responsible for all shipping costs, and Products sent Cash-on-Delivery (COD) by you to us will not be accepted by FlooringMarket.com.
Special orders are not eligible for exchange, and some exchanges will be subject to a restocking fee. Please contact us for more information.
If you attempt to exchange Products that you did not buy from FlooringMarket.com, you will have to pay shipping to have us send them back to you.
All exchanges permitted under these Terms of Sale must include:
a. the Sales Order;
b. the Products in their original packaging
c. all original materials supplied with the Products; and
d. the Products must be uninstalled and in new and unused condition.
All exchanges must be completed within 30 days of your receipt of the Products.
9. Refunds.
If a return or exchange is accepted by us, any refund due will be issued via the payment method used for the purchase within 4 weeks after our receipt of the returned Products and after we determine that the Products are eligible for return or exchange.
10. Claims & Inspection.
You are solely responsible for inspecting the Products for any visible damage or defects prior to installation. You must notify us of all claimed damage or defects within 10 days of your receipt of the Products.
If you fail to inspect or notify us, you will be deemed to have accepted the Products and to have waived any claim for defect(s). In the event you or your contractor installs the Products with a visible defect, FlooringMarket.com will not consider any claims related to the Products.
11. Warranty & Exclusion of Warranties.
Although our goal is to have a 100% error-free Website, to the full extent permissible by applicable law, FlooringMarket.com does not guarantee that content on a Website is accurate or complete, including price information, product images, and product specifications. Variances in color, texture, and other details may occur due to, but not limited to, number of pieces shown or displayed, device display or monitor settings, product photography, lighting, etc. Products that do not match the Website information are not considered to be defective or misleading. If we discover price errors or product information errors, we will correct them on our Website and in our systems. To the full extent permissible by applicable law, FlooringMarket.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions.
To the full extent permissible by applicable law, FlooringMarket.com otherwise does not make any warranties to you regarding the Products. However, warranties offered by the manufacturer of your Products to its end users, if any, shall be passed through to you, and you must contact such manufacturer(s) directly if a warranty claim related to your Products arises. EXCEPT AS SET FORTH ABOVE, TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FLOORINGMARKET.COM SPECIFICALLY DISCLAIMS AND EXCLUDES ALL OTHER EXPRESS WARRANTIES AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SUITABILITY FOR ANY PURPOSE. ALL SUCH PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED BY FLOORINGMARKET.COM.
12. FlooringMarket.com’s Rights.
Except as provided for in the Dispute Resolution – Mandatory Arbitration and Class Action Waiver provision herein, to the full extent permissible by applicable law, we reserve all rights and remedies available to us in law or equity. Waiver by FlooringMarket.com, or inaction by us with respect to your breach of any provision of these Terms of Sale or our Terms of Use or Privacy Policy, or failure of FlooringMarket.com to enforce any provision of these Terms of Sale or our Terms of Use or Privacy Policy, will not be deemed a waiver of future compliance therewith or a course of performance modifying such provision, and such provision will remain in full force and effect as written.
13. Limitation of Liability.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, EXCEPT AS OTHERWISE PROVIDED IN THESE TERMS OF SALE, YOUR SOLE AND EXCLUSIVE REMEDY AGAINST FLOORINGMARKET.COM FOR ANY LIABILITY WITH RESPECT TO THE PRODUCTS, WHETHER ANY CLAIM FOR RECOVERY IS BASED UPON OR ARISES OUT OF THEORIES OF CONTRACT, NEGLIGENCE, TORT OR OTHERWISE, WILL BE FLOORINGMARKET.COM’S REPLACEMENT OF THE PRODUCTS ON THE SALES ORDER WITH THE SAME OR EQUIVALENT PRODUCTS, AT FLOORINGMARKET.COM’S OPTION, AS LONG AS YOU HAVE COMPLIED WITH THE MANUFACTURER’S CARE INSTRUCTIONS, AND GRANT FLOORINGMARKET.COM A REASONABLE OPPORTUNITY TO INSPECT, REMOVE FOR TESTING AND/OR EXAMINE THE PRODUCTS IN QUESTION. IN NO EVENT WILL FLOORINGMARKET.COM BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS ON THE SALES ORDER OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSSES ARISING FROM THIS SALE OF PRODUCTS, EVEN IF FLOORINGMARKET.COM HAS BEEN ADVISED, OR IS OTHERWISE AWARE, OF THE POSSIBILITY OF SUCH DAMAGES. YOU MIGHT HAVE ADDITIONAL RIGHTS AND WE WILL HONOR THOSE RIGHTS ACCORDING TO APPLICABLE LAW.
IF ANY PORTION OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF FLOORINGMARKET.COM SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCTS ON THE SALES ORDER PLUS ONE HUNDRED DOLLARS ($100).
14. Indemnity.
To the full extent permissible by applicable law, you agree to indemnify and hold harmless FlooringMarket.com and its owners, subsidiaries, affiliates, partners, officers, employees, contractors and subcontractors, vendors, fulfillment and carrier partners, insurers, successors, agents, assignees, or trustee in bankruptcy from any and all claims, damages, losses, costs (including without limitation reasonable attorneys’ fees and costs) or other expenses that arise directly or indirectly out of or from (a) your breach of any provision of these Terms of Sale; (b) your activities in connection with FlooringMarket.com or a Website; or (c) unsolicited information you provide to FlooringMarket.com.
15. Local Fire Authority Approval.
Any local fire authority approval required for installation of the Products purchased by you on FlooringMarket.com must be obtained by you.
16. Product Recalls.
The Consumer Product Safety Commission (CPSC) periodically announces a recall on products (“Recall Announcement”). If we learn that Products that you have purchased is the subject of such a Recall Announcement, we may send an email to the email address you provided during your purchase with the information on the recalled product(s) and the steps you should take if you own such a product, or we may post this information on a Website. You may also visit the CPSC Website at www.cpsc.gov for additional information or call their 24-hour Toll-Free Consumer Hotline at 1-800-638-2772.
17. Governing Law.
These Terms of Sale and the contractual relationship between FlooringMarket.com and you shall be governed by and construed under the laws of the State of Ohio (without regard to Ohio conflicts of law principles) and the United States of America.
18. Dispute Resolution – Mandatory Arbitration and Class Action Waiver.
THIS SECTION REQUIRES YOU TO ARBITRATE DISPUTES BETWEEN YOU AND FLOORINGMARKET.COM AND ANYONE ACTING ON OUR BEHALF AND LIMITS THE MANNER IN WHICH RELIEF CAN BE SOUGHT BY EITHER PARTY.
a. Informal Efforts to Resolve Dispute. For any dispute with FlooringMarket.com or anyone acting on our behalf, you agree to first contact FlooringMarket.com and attempt to resolve the dispute with us informally, which could include agreeing to participate in mediation.
b. Arbitration Notice. THESE TERMS OF SALE CONTAIN A BINDING ARBITRATION CLAUSE. PLEASE READ THIS PROVISION CAREFULLY, AS IT AFFECTS YOUR LEGAL RIGHTS. IT PROVIDES THAT ANY CLAIM RELATING TO YOUR PURCHASE OF PRODUCTS FROM FLOORINGMARKET.COM MAY BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION. YOU ARE ENTITLED TO A FAIR HEARING, BUT THE ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN A COURT, AND ARBITRATION DECISIONS ARE SUBJECT TO VERY LIMITED REVIEW.
CLAIMS MAY BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS. YOU EXPRESSLY WAIVE ANY RIGHT THAT YOU MAY HAVE TO ARBITRATE CLAIMS ON BEHALF OF ANYONE ELSE, I.E., A CLASS ACTION. IF EITHER PARTY CHOOSES TO ARBITRATE A CLAIM, NEITHER PARTY WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM IN COURT OR TO HAVE A JURY TRIAL ON THAT CLAIM, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO SUCH CLAIM.
c. Acknowledgment of Binding Arbitration Clause. Your purchase of Products from FlooringMarket.com is expressly conditioned upon your acceptance of the following binding Arbitration clause. By completing your purchase of Products from FlooringMarket.com, you acknowledge that you are giving up the right to litigate “Claims,” defined below, if either party elects arbitration of the Claims pursuant to this clause, except as otherwise expressly provided herein, and you hereby knowingly and voluntarily waive the right to trial of all Claims subject to this binding Arbitration clause. You further acknowledge that you have read this Arbitration provision carefully, agree to its terms, and are completing your purchase of Products from FlooringMarket.com voluntarily and not in reliance on any promises or representations whatsoever except those contained in these Terms of Sale and this binding Arbitration clause.
d. Arbitration of Claims. Except as expressly provided herein, any claim, dispute or controversy (whether based upon contract; tort, intentional or otherwise; constitution; statute; common law; or equity and whether pre-existing, present or future), including initial claims, counter-claims, cross-claims and third-party claims, arising from or relating to (i) a Website; (ii) Products purchased from FlooringMarket.com; (iii) any marketing of any Products by FlooringMarket.com; (iv) these Terms of Sale, including the validity, enforceability, interpretation, scope, or application of these Terms of Sale and this binding Arbitration provision; (v) delivery of any Products, and (vi) any other agreement or instrument relating to the Products, FlooringMarket.com, or a Website (collectively, a “Claim”) shall be decided, upon the election of you or FlooringMarket.com (or FlooringMarket.com’s owners, subsidiaries, affiliates, partners, officers, employees, contractors and subcontractors, vendors, fulfillment and carrier partners, insurers, successors, agents, assignees, or trustee in bankruptcy) by binding Arbitration pursuant to this Arbitration clause and the applicable rules and procedures of the Arbitration administrator in effect at the time the Claim is filed.
The American Arbitration Association (“AAA”) shall serve as the Arbitration administrator. You may obtain copies of the current rules, forms, and instructions for initiating an Arbitration with the AAA by contacting the AAA as follows: on the web at www.adr.org or by writing to AAA at 1633 Broadway, 10th Floor, New York, NY 10019.
e. Other Claims Subject to Arbitration. In addition to Claims brought by either you or FlooringMarket.com, any claim, dispute or controversy (whether based upon contract; tort, intentional or otherwise; constitution; statute; common law; or equity and whether pre-existing, present or future), including initial claims, counter-claims, cross-claims and third-party claims made by or against anyone acting on FlooringMarket.com’s behalf, including, but not limited to, FlooringMarket.com’s owners, subsidiaries, affiliates, partners, officers, employees, contractors and subcontractors, vendors, fulfillment and carrier partners, insurers, successors, agents, assignees, or trustee in bankruptcy, shall be subject to Arbitration as described herein.
f. Exceptions. Claims that are excluded from this Arbitration provision are actions seeking injunctive relief and disputes related to FlooringMarket.com’s intellectual property. You and FlooringMarket.com further agree not to invoke the right to arbitrate any individual Claim that you bring in small claims court or an equivalent court so long as the Claim is pending only in that court and remains pending only in that court (the “Small Claims Court Exception”).
g. Individual Claims Only. It is the intent of the parties to require all Claims to be submitted to Arbitration on an individual basis only. Claims subject to this Arbitration provision may not be joined or consolidated in Arbitration with any Claim of any other person or be arbitrated on a class basis, in a representative capacity on behalf of the general public, or on behalf of any other person, unless otherwise agreed to by you and FlooringMarket.com in writing. FlooringMarket.com and its owners, subsidiaries, affiliates, partners, officers, employees, contractors and subcontractors, vendors, fulfillment and carrier partners, insurers, successors, agents, assignees, or trustee in bankruptcy are considered as “one person.”
h. Arbitration Fees/Deposits. All Arbitration fees and deposits will be governed by AAA’s then applicable rules, including, but not limited to, who is responsible for payment of any fees and deposits.
i. Procedure. A single arbitrator will resolve the Claims. The arbitrator will be a lawyer with at least ten years’ experience or who is a former or retired judge. The arbitrator shall follow the rules and procedures of the Arbitration administrator in effect on the date the Arbitration is filed, except when there is a conflict or inconsistency between the rules and procedures of the Arbitration administrator and this Arbitration provision, in which case this Arbitration provision shall govern.
Any in-person Arbitration hearing for a Claim shall take place within the federal judicial district in which you live or at such other reasonably convenient location as agreed by the parties. The arbitrator shall apply applicable substantive law consistent with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”) and shall honor all claims of privilege and confidentiality recognized at law. All statutes of limitations that would otherwise be applicable shall apply to any Arbitration proceedings. The arbitrator shall only be empowered to grant relief that would be available in court under law or in equity. The arbitrator shall not be empowered to disregard the law to do equity.
At the request of any party, the arbitrator will provide a written explanation of the basis for the disposition of each claim, including written findings of fact and conclusions of law. This Arbitration provision is made pursuant to a transaction involving interstate commerce and shall be governed by the FAA.
19. Assignment.
You may not assign these Terms of Sale, by operation of law or otherwise, without FlooringMarket.com’s prior express written consent. FlooringMarket.com reserves the right to freely assign these Terms of Sale, and the rights and obligations hereunder, to any third party, including, but not limited to, a successor, without notice or consent. Subject to the foregoing, these Terms of Sale will be binding on, inure to the benefit of, and be enforceable against you and your respective heir(s) or successor(s).
20. Limitation of Time to File Claims.
ANY CLAIM YOU MAY HAVE AGAINST FLOORINGMARKET.COM OR ITS OWNERS, SUBSIDIARIES, AFFILIATES, PARTNERS, OFFICERS, EMPLOYEES, CONTRACTORS AND SUBCONTRACTORS, VENDORS, FULFILLMENT AND CARRIER PARTNERS, INSURERS, SUCCESSORS, AGENTS, ASSIGNEES, OR TRUSTEE IN BANKRUPTCY THAT IS NOT COMMENCED WITHIN TWELVE (12) MONTHS AFTER THE LATER OF (I) THE ACCRUAL OF; OR (II) FLOORINGMARKET.COM’S OR YOUR KNOWLEDGE OF (OR WHEN SUCH PARTY SHOULD HAVE REASONABLY BECOME AWARE OF) THE CLAIM, SHALL BE DEEMED BARRED.
21. Entire Agreement; Terms are Exclusive.
These Terms of Sale, along with our Terms of Use and Privacy Policy, constitute the complete and final agreement between you and FlooringMarket.com regarding your purchase of Products from FlooringMarket.com.
22. Severability.
If any of the provisions of these Terms of Sale are deemed invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions will in no way be affected or impaired thereby.
23. Contact.
If you have questions about these Terms of Sale or any Products, please contact us as follows:
FlooringMarket.com
info@FlooringMarket.com
P.O. Box 360508
Columbus, Ohio 43236-0508
1-877-357-9663
We do not guarantee that it will receive all such email or other information timely and accurately and shall not be legally obligated to read, act on or respond to any such email or other information. Be aware that Internet email typically is not secure.
24. Difficulty Accessing Our Terms of Sale.
Individuals with disabilities who are unable to usefully access these Terms of Sale on a Website may contact us at the above-listed contact information to inquire how they can obtain a copy of our Terms of Sale in another, more easily readable format.