Paramount Engineered Heartland Heritage
Wood flooring adds warmth and beauty to any home. It's easy to care for and clean, and can last through many generations of use. What's more, it's hypo-allergenic and environmentally sound.
The contribution a wood floor can make to a home's resale value is widely recognized. And the cost is less than you may think. No matter what your decor or budget, we've got the flooring to fit your needs.
Paramount Flooring Hardwood
Buyer’s acceptance of this product is also acceptance of the terms and conditions of this Limited Warranty.
Paramount Flooring warrants and guarantees the product finish will not wear through to the wood or separate from the wood for twenty-five (25) years from the date the original finish is applied to the wood by the manufacturer. Subject to the warranty exceptions described below, in the event that the finish bond fails within the warranty period of the finish wears through within the warranty period, Paramount Flooring will re-finish the material free of cost to original buyer (“Buyer”). This warranty is non transferable. In the unlikely event Paramount Flooring is unable to correct the finish after a reasonable number of attempts, Paramount Flooring will refund, if requested by Buyer, the price paid by Buyer for the nonconforming portion of the goods.
Structural Integrity Warranty
Paramount Flooring warrants, to Buyer, that its wood products, in their original manufactured condition, will be free from manufacturing defects in milling, dimension and grade for the lifetime of the Buyer from the date of purchase. This warranty is non-transferrable. Paramount Flooring will be entitled to an extension of the time for performance in the event of and to the extent of any cause or condition beyond Paramount Flooring’s reasonable control. Both the Structural Integrity Warranty and the Finish Warranty (collectively referred to as “Warranty”) are conditioned upon Paramount Flooring’s receipt of notice in writing from the Buyer of the alleged defect prior to the expiration of the limited warranty period, and evidence that the products were properly installed and not subject to any of the exclusions described below.
Visible defects are those defects which are apparent on the face of the flooring. Product with visible defects must be noted by the installer and reported before installation so that replacement flooring can be furnished before installation. Flooring that is installed with visible defects is not covered by Warranty.
Slight color variations and indentations in wood grain are normal, and are not covered by Warranty.
Warranty does not cover defects due to uneven subfloor or building settling. These situations are considered to be part of the pre-installed inspection process. Do not install wood flooring if these situations exist.
Warranty does not cover defects or damage caused by improper installation of the finished product, abuse or improper use of the product (including but not limited to use of abrasives on the finished product, sliding heavy objects across the finished
product, damage caused by water or moisture changes, damage caused by spiked heels, pet nails, insufficient protection from furniture, pebbles, sand or other abrasives, and other forms of abuse or improper use).
Warranty does not cover color changes caused by exposure to light, sunlight or ultraviolet radiation.
Warranty does not cover gloss retention as gloss reduction normally occurs and is not a finish defect.
Warranty is void if additional finish material is applied to the product.
Warranty does not cover normal expansion and contraction that solid wood floors naturally experience.
Warranty is void if room temperature and humidity of installation is not consistent year-round. A room temperature of 65-75°F and humidity range of 35-65% is recommended. Warning - humidity levels below 35% will likely cause movement in the flooring, including gapping between pieces and possible cupping and checking in the face.
Warranty does not cover damage due to the failure of installer to comply with applicable installation instructions, the installation of damaged goods, misuse or modification by Buyer.
Warranty does not cover defects due to standing water, faulty plumbing, flood, fire, natural disaster, or other caused outside of Paramount Flooring’s control.
Paramount Flooring expressly excludes and will not pay consequential or incidental damages under this warranty. By this, Paramount Flooring, means any loss, expense, inconvenience or damage other than to the wood floor itself that may result from a defect in the product. This Limited Warranty does not apply to goods not manufactured by Paramount Flooring. Proof of original ownership is required.
Paramount Hardwood Care & Maintenance
All Paramount Flooring hardwood floors have the latest and toughest factory-applied UV-cured Urethane finishes. Bottom line – no wood floor is easier to clean and maintain. But there’s still a little work involved. And, even though our floors are as tough as they come, did we mention they aren't bulletproof?
Keeping your wood floor looking like day one is pretty easy and is just a matter of some preventive maintenance and, like most things in life, some good old common sense. Here are some “do” and “don't” pointers.
• Use mats outside entryways to keep dirt and grit that can scratch your floor where it belongs. You can use area rugs inside for added protection.
• Sweep or vacuum when needed. This will get the scratchy dirt and grit that makes it inside.
• When deeper cleaning is required, we recommend the Bona line of products.
• When moving heavy things – appliances, furniture and such – slip a blanket or carpet scrap face down under each foot of the piece and slide it over the floor to prevent scratching and gouging. It’ll move a whole lot easier, too.
• Use floor protectors on the legs of furniture to avoid scratching and gouging. Also, if your furniture has floor casters, make sure they're the wide-barrel type. These work best. If your furniture doesn't have these, we suggest changing them. Your local hardware store can help you with any of these products.
• Wipe spills up as soon as possible. Liquid and wood floors just don’t get along.
• Keep your home's relative humidity ideally between 45% and 55% – although between 35% and 65% is acceptable. This will help prevent excess shrinkage, cracking, swelling or cupping. You can keep your relative humidity just right by using a humidifier or dehumidifier or even with the proper air conditioning.
• Use runners or area rugs in high traffic zones to minimize wear. If you see wear developing, you should refinish the affected area. Catch it early, if you can. If you re-coat before the finish is completely worn, you can avoid the need to completely re-sand and refinish. It’s also a good idea to ask your wood flooring professional for their advice.
• Wood floors age. It’s natural. Over time, your floor will change in color as it gains its final character and patina. Some wood species – cherry, for example – change more than others. So your floor ages uniformly, it's a good idea to move furniture and area rugs from time to time – especially in areas exposed to direct sunlight.
Don’t do these:
• Don't allow water to stand on your floor at any time. This will cause cupping, swelling and, eventually, gapping. When cleaning, don't “over wet” your floor. Use only a slightly damp mop, sponge or rag.
• Don’t allow “spike heel” shoes to be worn on your floor if you can help it. They’ll indent the floor, especially if the heel tip is damaged or has lost its pad.
• Don’t use products such as ammonia, pine soap, oil soap, chlorine bleach or any abrasive cleaners. All of these can damage your floor’s finish.
• Don’t wax your floor. Using waxes on our pre-finished floors can make them slippery and dull the finish. If you do wax your floor and it ever needs renewing, you'll have to sand the entire floor down to the bare wood before re-coating.